Contact

Questions about your conversion, the API, or billing? Email support@bulkconvert.io and we will respond within two working days.

Support topics

• Conversion failed.Include the source format and any on-screen error message. Files larger than your tier's limit will be rejected — see pricing.
• API integration. Read the API docs first; if something is unclear, email us with the request you tried.
• Billing. Manage your subscription from the Stripe customer portal link in your welcome email. For refunds within the 14-day window, see our terms.
• Privacy & data requests. Use privacy@bulkconvert.io for GDPR access, deletion, or portability requests.
• Security disclosure. Found a vulnerability? Email support@bulkconvert.iowith "Security" in the subject. We will not pursue good-faith researchers.

Bulk Convert is operated by Pure Studio (Dirck Mulder), The Netherlands. KVK 98665103, BTW NL005345618B56.